Last Updated: 08.01.2026

Welcome to the services of NovaTimeAI Ltd.

The Company respects the privacy of its users and considers the protection of information a fundamental aspect of the design, development, and operation of the Service. This Privacy Policy and Data Processing Policy explains what information we collect, how we process, retain, use, and share that information in connection with providing the Service.

Your use of the Service is also governed by the Company's Terms of Use.

1. Scope

This Policy applies to your use of the Company's website, software add-in, platform, and any other products or services operated by the Company.

2. What We Do Not Do

·         We do not sell user information or user documents to third parties.

·         We do not use user information or documents for third-party advertising or marketing.

·         We do not use documents, files, or other content uploaded by users to train artificial intelligence models.

·         We do not process information beyond what is reasonably necessary to provide the requested functionality and operate the Service.

·         We do not request documents or information that are unnecessary for the task requested by the user.

·         We do not use one customer's information to generate responses or deliver services to another customer.

·         We do not proactively access user documents except where required to provide support requested by the user, protect the security of the Service, or comply with applicable law.

3. Information We Collect

Information provided by users may include names, email addresses, company or organization names, account details, contact information, and any other information voluntarily submitted.

The Service allows users to upload, process, and analyze supported file types.

To enable continuity across sessions, we may retain conversation history, prompts, responses, and outputs displayed within the Service.

We may also collect technical and operational information, including IP address, browser or add-in type, operating system, software version, usage metrics, performance information, error logs, statistical usage information, and system resource and token consumption.

4. How We Use Information

·         Create and manage user accounts.

·         Provide, operate, and maintain the Service.

·         Process, analyze, and edit documents and files.

·         Generate outputs requested by users.

·         Maintain continuity across sessions and projects.

·         Provide technical support.

·         Protect the security of the Service.

·         Detect, investigate, and resolve technical issues.

·         Improve system performance.

·         Generate aggregated usage statistics.

·         Manage computing resources and token consumption.

·         Process payments and administer billing.

5. Data Processing Principles

The Company follows the principle of data minimization. We strive to collect, process, and retain only the information reasonably necessary to provide the Service, perform requested tasks, maintain continuity, improve performance, protect information security, and comply with applicable law. Users decide which files to upload, which requests to submit, and which conversations or files to delete.

6. File Processing

Depending on the user's request, the Service may read information from a file, transmit only the information required to perform the requested task, process that information using artificial intelligence services, and return a response, output, or updated file. We strive to transfer and process only the information necessary to complete the requested task.

7. Artificial Intelligence Services

To provide the Service, information relevant to a user's request may be transmitted to third-party artificial intelligence service providers. Such providers may change from time to time for technological, operational, or business reasons. Information is shared solely for the purpose of completing the task requested by the user.

8. Service Providers

We may engage third-party providers, including cloud infrastructure providers, artificial intelligence providers, payment processors, communications providers, and information security providers. Such providers may process information only as necessary to provide services on our behalf.

9. Data Retention and Deletion

Conversation history, prompts, responses, and displayed outputs may be retained while an account remains active to support continuity of work. When a user deletes a conversation or removes a file, the Company will remove it from systems under its control. Temporary processing copies are removed when they are no longer required. The Company may revise its retention practices from time to time in response to operational, technological, business, or legal requirements.

10. Information Security

The Company implements reasonable and industry-standard safeguards designed to protect information under its control. Information may be stored or processed using cloud infrastructure providers. When information is deleted under this Policy, it is removed from systems under the Company's control; infrastructure providers may temporarily retain technical backup copies in accordance with their own disaster recovery, security, and business continuity procedures. No security measure is infallible, and the Company cannot guarantee absolute security.

11. International Data Transfers

Information may be processed or stored in different jurisdictions through the Company's service providers where necessary to provide the Service. Where required by applicable law, the Company will implement reasonable safeguards to protect such information.

12. Company Website

The Company's website may use cookies or similar technologies for website functionality, security, and analytics. This section applies only to the website and does not apply to the add-in or information transmitted through it.

13. User Rights

Subject to applicable law, users may request access to, correction of, or deletion of their personal information. Requests will be handled in accordance with applicable law.

14. Intended Audience

The Service is intended for adult users, professionals, and organizations. It is not intended for minors, and the Company does not knowingly collect personal information from minors.

15. Updates to this Policy

The Company may revise this Policy from time to time. The latest revision date will appear at the beginning of this document. Material changes will be published on the Company's website or communicated by another appropriate method.

16. Contact

If you have questions regarding this Policy or our information handling practices, please contact the Company using the contact details published on the Company's website.